The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

• Guest Relations Officer

  Job Duties:

  • Provide premium customer services at Concierge counter and Executive Lounge, such as seating planning, serve F&B, handle luggage in accordance with the set standards

  • Response to customers’ enquiries promptly and courteously

  • To be familiar with frequent customers and provide tailored experience based on their personal needs

  • Maintain free flow of customers in Executive Lounge as well as driveway and car park if necessary

  • Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations

  • Perform daily administrative works, reception duties etc.

  • Establish and maintain effective working relationship with cross departments for overall smooth operations

  • Perform ad hoc duties as assigned by superior

  Requirements:

  • Diploma holder, preferably in Hotel and Management Studies, with 2 years or above experience, preferably in VIP lounge / CS / Guest Relations field

  • OR Certificate holder, preferably in Hotel and Management Studies, with 4 years or above experience, preferably in VIP lounge / CS / Guest Relations field

  • Pleasant, courteous, efficient , willing to serve and well groomed appearance with cheerful personality

  • Good communication, interpersonal and leadership skills

  • Good command of both verbal and written English / Chinese

  • Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

  • Shift duty is required

  • Fresh graduates are also welcomed

• Customer Service Representative

  Job Duties:

  • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

  • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

  • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement

  • Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)

  • Coordinate with other departments on daily operations

  • Monitor & answer the Air-To-Ground radio call from inbound/outbound flights

  • Prearrange, issue and ensure the accuracy of all invoices

  • Perform ad hoc duties as assigned by Superior

   

  Requirements:

  • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

  • Customer-oriented with good interpersonal skill and serving attitude

  • Initiative, detail-oriented and good team player

  • Good command of both verbal and written English & Chinese

  • Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

  • Shift duty is required

• Aircraft Line Service Technician

  Benefit Highlights(terms and conditions apply)

  • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

  • $1,200 monthly allowance for eligible HK driving license code 19 holder

  • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

  • Monthly salary up to $27,000 (including basic salary, OT & all other allowances)

   

  Job Duties:

  • Provide aircraft arrival / departure routine services

  • Handle aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground equipment, and assist hydrant dispenser refueling operations

  • Perform daily inspection and routine check on Ground Service Equipment

  • Act as headset man and perform walk around check of inbound and outbound flight movements

  • Handle aircraft fueling operations and associated documentations and records

  • Responsible for basic data input in HKBAC system

   

  Requirements:

  • Form 5 or above with minimum 2 years’ relevant experience

  • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

  • Good command of both spoken and written English and Chinese

  • Shift duty is required (morning, afternoon & overnight shift)

  • Candidate with more experience will be considered as Senior Line Service Technician

  福利重點 (受條款及細則約束)

  • 特設$10,000新人奬金 (持有有效香港駕駛執照第18/19類)

  • 每月$1,200車牌津貼 (持有有效香港駕駛執照第19類)

  • 高達$20,000培訓資助以考取香港駕駛執照第18/19類

  • 薪金可達$27,000 (包括底薪、加班津貼及其他津貼)

  職責 :

  • 為抵港/離港航班提供服務

  • 於停機坪和機庫執行飛機停泊調動、拖行和引領工作

  • 負責為飛機加油、補充食水、裝卸行李和操作地勤設備

  • 為飛機進行基本檢查包括耳機通訊對話及飛機機身損壞檢查

  • 記錄輸入燃料數量及處理文書工作

  入職要求 :

  • 中五或以上程度及兩年相關工作經驗

  • 必須持有效香港駕駛執照第1, 2類及良好駕駛紀錄；另持有第18, 19類更佳

  • 能操簡單英語及普通話

  • 需輪班工作 (早、中及通宵班)

  • 經驗較多者將被考慮為高級航線服務技術員

• Senior Line Service Technician (GSE Maintenance)

  Benefit Highlights(terms and conditions apply)

  • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

  • $1,200 monthly allowance for eligible HK driving license code 19 holder

  • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

  • Monthly salary up to $37,000 (including basic salary, OT & all other allowances)

   

  Job Duties:

  • Coordinate closely with the Line Service team to perform the daily ramp and Ground Service Equipment (GSE) operations

  • Perform GSE routine checks, maintenance and safety inspection in the Department to ensure function, safety, compliance, local and international requirements are met effectively across all areas of the company

  • Assist in looking for the root cause of GSE issues and then follow an acceptable and structured process for addressing the issues safely, effectively and cost-efficiently

  • Responsible for basic administrative function, maintain records of GSE Defect Report Forms and Maintenance Log and actively report the GSE issues to Superior

  • Work with Duty-In-Charge (DIC) of each shift, utilize the shift resources and equipment to support the operations and achieve the departmental KPI

  • Provide aircraft arrival / departure routine services, and handle aircraft towing, potable water service, lavatory service, ground equipment as required

  • Provide driving support for operational needs

  • Provide coaching and on-the-job training when required

  • Perform ad hoc duties as assigned by Superior

   

  Requirements:

  • Form 5 or above with a minimum of 6 years’ GSE maintenance or ground handling services experience

  • Good team player; hardworking with proactive attitude and strong problem solving skill

  • Holder of valid Hong Kong Driving License Class 1, 2 and 18 is a must. Class 19 is an advantage

  • Good command of both spoken and written English and Chinese

  • Shift duty is required