The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

• Operations Management Trainee

  Are you looking to kickstart your career in Asia’s premier executive aviation support facility for business aircraft? Look no further than our Operations Management Trainee Program!

   

  About the Operations Management Trainee

  To develop future leaders within Hong Kong Business Aviation Centre (HKBAC), our Company has developed a 18-months program providing Operations Management Trainee with all-round exposure in Fixed Base Operator (FBO). During the program, each trainee will undergo an intensive on-the-job training and coaching through cross-departmental attachments in Customer Service, Guest Relations and Line Service Department. Trainees will also be attached to supporting departments to gain a full scope of the HKBAC business functions.

   

  Upon completion of the program, our trainees will further develop their career in one of our departments according to their strengths and career interests. Excellent career development and advancement to managerial position will also be offered to trainees with outstanding performance and capabilities to move along the career ladder within HKBAC.

   

  Program Curriculum & Highlights

  • On-the-job attachment in different operational sections

  • Receive training, mentorship and coaching by senior leaders

  • Participate in projects that are closely related to business strategy

  • Exposure to building a people network

  Requirements

  • Final-year university students in any discipline; or recent university graduates with less than three years of working experience preferably in Aviation industry

  • Keen interest in pursuing a career in Aviation industry

  • Outgoing, self-motivated with a strong sense of responsibility

  • A fast learner and good team-player

  • Excellent interpersonal, communication and analytical skills

  • Proficient in MS Office application and Chinese Word Processing

  • Excellent command of written and spoken English and Chinese including Putonghua

  • Possession of Hong Kong Driving License class 1 & 2 is an advantage

  • 5-day per week and shift duties are required (including overnight)

  Job Location: Airport Area

  Application Deadline: 15 July 2024

• Guest Relations Officer

  Job Duties:

  • Provide premium customer services at Concierge counter and Executive Lounge, such as seating planning, serve F&B, handle luggage in accordance with the set standards

  • Response to customers’ enquiries promptly and courteously

  • To be familiar with frequent customers and provide tailored experience based on their personal needs

  • Maintain free flow of customers in Executive Lounge as well as driveway and car park if necessary

  • Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations

  • Perform daily administrative works, reception duties etc.

  • Establish and maintain effective working relationship with cross departments for overall smooth operations

  • Perform ad hoc duties as assigned by superior

  Requirements:

  • Diploma holder, preferably in Hotel and Management Studies, with 2 years or above experience, preferably in VIP lounge / CS / Guest Relations field

  • OR Certificate holder, preferably in Hotel and Management Studies, with 4 years or above experience, preferably in VIP lounge / CS / Guest Relations field

  • Pleasant, courteous, efficient , willing to serve and well groomed appearance with cheerful personality

  • Good communication, interpersonal and leadership skills

  • Good command of both verbal and written English / Chinese

  • Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

  • Shift duty is required

  • Fresh graduates are also welcomed

• Customer Service Representative

  Job Duties:

  • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

  • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

  • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement

  • Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations

  • Coordinate with other departments on daily operations

  • Monitor & answer the Air-To-Ground radio call from inbound/outbound flights

  • Prearrange, issue and ensure the accuracy of all invoices

  • Perform ad hoc duties as assigned by Superior

   

  Requirements:

  • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

  • Customer-oriented with good interpersonal skill and serving attitude

  • Initiative, detail-oriented and good team player

  • Good command of both verbal and written English & Chinese

  • Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

  • Shift duty is required

• Executive Assistant

  Job Duties:

  • Act as Corporate Secretary, duties including but not limited to, scheduling Board meetings, handling logistics of Board meetings, sending materials for review prior to the meetings, taking and distributing notes and fielding general queries from Board members, and attending Board meetings

  • Provide full spectrum of administrative support for senior executive

  • Undertake to monitor, organize and arrange the schedule for senior executive

  • Consolidate and orchestrate all relevant reporting in timely and effective manner

  • Compile the presentation materials and documents by consolidating the inputs from the various stakeholders and analyzing the information searches

  • Maintain an effective documentation system and confidential information

  • Liaise with airport entities, vendors, tenants, clients and attend meetings when necessary

  • Assist to organize company events and activities

  • Conduct market research/financial feasibility studies and analysis to evaluate the profitability of the business projects/cases

  • Perform other ad hoc or miscellaneous duties assigned

   

  Requirements:

  • Degree holder in a related discipline or other relevant qualifications

  • Minimum of 5 years’ relevant working experience serving senior executive

  • Impeccable to details with highest level of integrity and be able to keep confidential information in professional manner

  • Collaborative and proactive in character with mature and terrific interpersonal communication skill

  • Proficient in managing multi-tasks and prioritizing resources

  • Result oriented with strong business acumen and market awareness

  • Excellent oral and written communication skills in English, Chinese and Putonghua

  • Occasional travel is required

• Aircraft Line Service Technician

  Benefit Highlights(terms and conditions apply)

  • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

  • $1,200 monthly allowance for eligible HK driving license code 19 holder

  • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

  • Monthly salary up to $27,000 (including basic salary, OT & all other allowances)

   

  Job Duties:

  • Provide aircraft arrival / departure routine services

  • Handle aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground equipment, and assist hydrant dispenser refueling operations

  • Perform daily inspection and routine check on Ground Service Equipment

  • Act as headset man and perform walk around check of inbound and outbound flight movements

  • Handle aircraft fueling operations and associated documentations and records

  • Responsible for basic data input in HKBAC system

   

  Requirements:

  • Form 5 or above with minimum 2 years’ relevant experience

  • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

  • Good command of both spoken and written English and Chinese

  • Shift duty is required (morning, afternoon & overnight shift)

  福利重點 (受條款及細則約束)

  • 特設$10,000新人奬金 (持有有效香港駕駛執照第18/19類)

  • 每月$1,200車牌津貼 (持有有效香港駕駛執照第19類)

  • 高達$20,000培訓資助以考取香港駕駛執照第18/19類

  • 薪金可達$27,000 (包括底薪、加班津貼及其他津貼)

  職責 :

  • 為抵港/離港航班提供服務

  • 於停機坪和機庫執行飛機停泊調動、拖行和引領工作

  • 負責為飛機加油、補充食水、裝卸行李和操作地勤設備

  • 為飛機進行基本檢查包括耳機通訊對話及飛機機身損壞檢查

  • 記錄輸入燃料數量及處理文書工作

  入職要求 :

  • 中五或以上程度及兩年相關工作經驗

  • 必須持有效香港駕駛執照第1, 2類及良好駕駛紀錄；另持有第18, 19類更佳

  • 能操簡單英語及普通話

  • 需輪班工作 (早、中及通宵班)

• Senior Coordinator – Line Service Planning

  Role Introduction:

  Working at HKBAC’s control centre, the position is responsible to act as a middleman between our maintenance operators and service providers. Monitor the progress of the operations to ensure meeting our Service-level Agreement and actively follow up the changes to deal with our unique operations model in HKIA.

   

  Job Duties:

  • Provide all-round operational support in daily operations

  • Liaise and coordinate with MRO companies, flight operators/ tenants as well as handle crew services’ requests

  • Work closely with operation departments, attend meetings and daily briefings to ensure smooth operation flows

  • Perform administration duties such as handling of emails/ phone calls, billing and invoicing, data input, filing and checklists etc.

  • Handle MOS related duties and generation of monthly reports

  • Provide ramp services and support frontline operations staff as required

  • Assist in coaching new joiner and perform DIC duty in absence of Superior

  • Perform any ad hoc tasks as assigned by Superior

   

  Requirements:

  • Higher Diploma in aviation, business administration or relevant disciplines with at least 3 years relevant experience

  • Airport operation experience preferred but not essential

  • Strong interpersonal skill, detail-oriented and well-organized with ability to prioritize work orders

  • Good command on both written and spoken Chinese and English

  • Excellent computer skills

  • Possess valid HK driving license is an advantage

  • Willing to work on shift duty

• IT Solution Specialist, Application

  Job Duties:

  • Understand business requirements and system logic to provide solutions for various business processes

  • Recommend innovative solutions to introduce new methods and automation opportunities for workflow optimization and efficiency

  • Collaborate with the IT team and vendor resources to implement new features, enhancements, and migrations for the FBO system

  • Work with users to explore generative AI and business intelligence solutions for data analysis, decision-making, and insight generation

  • Provide ongoing support and ensure stability for mission-critical systems

   

  Requirements:

  • Hold a High Diploma or above in Information Technology, Computer Engineering, Computer Science, or related disciplines

  • At least 1 year of experience in IT application implementation and support

  • Knowledge in Java, Python, and SQL query

  • Knowledge in RESTful API and JSON is a plus

  • Knowledge in Qlik & DB2 is preferred

  • Willingness to learn, detail-oriented, and able to work independently

  • Proficient in spoken English and Chinese

  • Candidates with more experience might be considered as Senior IT Solution Specialist, Application

  • Immediately available is highly preferred